We're excited to bring you the latest Developer Feedback.
Thank you so much for your feedback. Your valuable suggestions help us keep improving. Let's dive into the details of this episode.
▶ Issue 1: Emails containing survey links disappear automatically after being opened. If there is a network issue or the survey is not completed, players cannot access it again. Could these emails be kept for future access?
✅ Response: We have noticed the inconvenience caused by survey emails being automatically removed. After the 2.5.900 update, survey emails will no longer be automatically deleted after being opened. Chiefs will be able to reopen these emails and access the survey link again.
We hope this adjustment will reduce the impact of network issues or accidental actions and make the survey process smoother.
▶ Issue 2: The usage and exchange notices for Hero Fragments are not clear enough. Players may worry about accidentally converting Legendary Hero Fragments, and similar-looking General Fragment icons in the exchange interface can also cause confusion. Could this be improved?
✅ Response: To reduce the risk of accidental actions, we will optimize the converting checks and confirmation notices for Legendary Hero Fragment in a future update.
When the corresponding Hero has not reached the max Star Rating, the fragments cannot be converted. When the Hero has reached the max Star Rating, but there is still room for growth in [Wall of Honor], the system will display an additional confirmation notice before converting. This notice will remind Chiefs that the fragments can still be used in [Wall of Honor] and cannot be recovered after recycling. When both the Hero and [Honor Wall] have reached their progression limits, this additional notice will no longer appear.
Additionally, we found that one of the General Fragment icons in the Exchange interface is no longer used and may cause confusion. We plan to remove this icon in a future update and only display the currently available General Fragments. This change will not affect any existing fragment or exchange functions.
▶ Issue 3: When participating in [Trade Contest], interactions with other cross-state features or different Season groups may affect normal competition. Could the participation restrictions be clarified further?
✅ Response: We will optimize the cross-server interaction rules for [Trade Contest] in the 2.5.900 update. After the update, only Chiefs within the same Season group will be able to occupy and contest the corresponding Trade Posts.
When Chiefs from different Season groups try to attack or scout a Trade Post, the system will block the action and display a notification. We hope this adjustment will reduce unintended impacts from other cross-state features and make the participation rules for [Trade Contest] clearer.
▶ Issue 4: Currently, it is difficult to directly view the exact time when each Alliance occupied their highest-level Bastion in [Bastion Clash]. This makes it difficult to track event progress and compare rankings. Could this information be added?
✅ Response: After the 2.5.900 update, we will add UTC time displays for the occupation of each Alliance's highest-level Bastion on the [Bastion Clash] event page and Alliance rankings.
With this improvement, Chiefs will be able to clearly understand each Alliance's occupation progress and order of completion, making rankings easier to understand.
▶ Issue 5: The [Underground Goldmine] requires frequent access, but its current entrance is difficult to find. Could it be moved to a more convenient location?
✅ Response: To make it easier for Chiefs to participate in the [Underground Goldmine], we will add an entrance to this feature in the Event Checklist after the 2.5.900 update.
For the other suggestions, we don't have specific update plans or responses at the moment, but we will continue to listen to all the feedback and evaluate them. We always welcome your ideas through our community channels or in-game customer service.
Your support and participation fuel our progress. We will keep working hard to improve the game, living up to your expectations and passion. Stay tuned for more updates in Developer Feedback.
Tiles Survive! Team
